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Service policy
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服务承诺Service commitment
 
“质量第一,服务至上”是中建机械公司对服务的深层理解,中建机械不计成本,千方百计为用户排除解难, 始终坚持经营服务于用户,赢得众多客户的肯定和信赖。
" quality first, service first " is the deep understanding of china construction machinery company to the service, china construction machinery regardless of cost, do everything possible to eliminate difficulties for users, always adhere to the business services to users, to win the affirmation and trust of many customers.
 
 
售前服务 Pre sale service
 
.严格按照ISO9001质量管理体系对产品进行设计、生产↓
In strict accordance with iso9001 quality management system for product design, production
 
 。接受用户的咨询:技术问题、产品相关知识提供各种相关资料;
. Accept the user's advice : technical issues, product-related knowledge to provide a variety of relevant information;
 
.参观现场生产设备:根据客户所在地,参观使用我厂设备的就近企业;
. Visit on-site production equipment : according to the location of customers, visit the nearest enterprise using our plant equipment;

.提供建厂 方案。
Provide plant construction plan.
 
 售中服务 Sale service
 
 
 ” 指导基础设施、水电以及其他流程的布局、施工;
" to guide the layout and construction of infrastructure, hydropower and other processes;
 
 .现场指导安装、调试设备;
Guide installation and commissioning of equipment on site;
 
.现场培训生产流程各环节的操作人员;
. On-site training of production process operators;
 
 和策划质量控制、采购、营销的相关方案。
And planning quality control, procurement, marketing related programs.
 
 售后服务After sale service
 
 ”免费保修年,终身服务
" free warranty year, lifetime service
 
 ”协助用户制定生产工艺配方;
" assist the user to develop the production process formula; "
 
 .建立完善的客户档案,更好地进行跟踪服务;
. set up perfect customer files, better track service;
 
 .长期供应各种零配部件、模具等;
Long-term supply of various parts, mold, etc.
 
.网站提供在线式客户互动平台,随时为客户排除故障;
.website provides online customer interaction platform, at any time for customers troubleshooting;
 
 。网站提供客户留言反馈系统;
. Website provides customer feedback system;
 
 .提供行业最新信息和本厂 相关资料。
.Provide the latest industry information and factory-related information.